Responsible Gaming at rbage — Play Smart, Stay in Control
rbage believes that gambling should always be an enjoyable form of entertainment, never a source of financial stress or personal harm. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support they need to keep their experience safe, balanced, and within their means.
Gambling Is Entertainment — Keep It That Way
rbage is committed to delivering a safe and responsible gaming environment for all players in Bangladesh. We understand that for a small number of people, gambling can shift from a leisure activity into something that causes real harm. Our responsible gaming framework is designed to detect early warning signs, provide practical self-management tools, and ensure that anyone who needs help can access it quickly and without stigma.
Every feature described on this page is available to all registered rbage players free of charge. There is no waiting period to activate a deposit limit, no penalty for taking a time-out, and no barrier to self-excluding. These tools belong to you — use them whenever you feel they would help maintain a healthy relationship with gambling.
Ask Yourself These Questions
Six Tools That Put You in Control
Every rbage account comes with a full suite of responsible gaming controls. You can activate, adjust, or remove any of these tools through your account settings or by contacting our support team directly.
Set a maximum deposit amount per day, per week, or per month in Bangladeshi Taka. Once a limit is reached, no further deposits can be made until the period resets. Reductions take effect immediately; increases require a 7-day cooling-off period before they apply. Example: set a weekly limit of ৳2,000 to stay within your entertainment budget.
Define how long you can spend on the rbage platform in a single session. When your session limit is reached, you will be automatically logged out and reminded of the time you have spent. You can set limits ranging from 30 minutes to 8 hours per session to prevent unplanned extended play.
Cap the total amount you are willing to lose over a defined period — daily, weekly, or monthly. Once your loss limit is hit, rbage will prevent further wagering until the next period begins. This tool is particularly effective at stopping the impulse to chase losses during a difficult session.
Take a short break from gambling without permanently closing your account. Time-out periods are available for 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, or place wagers. Your account balance is preserved and accessible again when the period ends.
If you feel that gambling has become a serious problem, you can request a self-exclusion of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is locked, all marketing communications are stopped, and you cannot re-register. This is a firm commitment — it cannot be reversed during the exclusion period.
Enable regular on-screen notifications that appear during play to remind you how long your session has been and how much you have wagered. Reality checks can be set to appear every 15, 30, or 60 minutes. They are a simple but effective way to stay aware of your activity without interrupting the entertainment experience entirely.
How to Set Your Responsible Gaming Limits
Activating any of the tools described above takes less than five minutes. You do not need to contact support to set a deposit limit or session limit — it can all be done directly within your account settings.
Access your account via the rbage Login page. You will need your registered username or email address and your password. Make sure you are logging in on a secure, private device.
Once logged in, open your account menu and select "Responsible Gaming" or "Player Protection". This section is clearly labelled and accessible from every page of the platform.
Choose from deposit limits, loss limits, session time limits, reality check reminders, time-out, or self-exclusion. Each tool has a clear description and a simple form to specify your chosen value or duration.
Review your selection and confirm. Reductions and restrictions take effect immediately. You will receive a confirmation email to your registered address. For self-exclusion requests, a brief verification step may be required.
If you have any difficulty activating a limit or exclusion, our responsible gaming support team is available 24/7 via live chat or at [email protected]. Any request made via email or chat will be processed within one hour.
Available Limit Types and Periods
| Tool | Available Periods | Takes Effect |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately (reduction) 7 days (increase) |
| Loss Limit | Daily / Weekly / Monthly | Immediately (reduction) 7 days (increase) |
| Session Time Limit | Per Session (30 min – 8 hrs) | Immediately |
| Reality Check | Every 15 / 30 / 60 minutes | Immediately |
| Time-Out | 24 hrs / 48 hrs / 7 days / 30 days | Immediately |
| Self-Exclusion | 6 months / 1 yr / 3 yrs / Permanent | Immediately — irreversible during period |
You Are Not Alone — Support Is Always Available
If you feel that gambling is causing you distress, financial difficulty, or relationship problems, reaching out is the most important step. rbage's responsible gaming team is trained to listen without judgement and help you find the right solution — whether that is setting a limit, taking a break, or arranging a full self-exclusion.
Our dedicated responsible gaming support team is available around the clock, every day of the year. Whether you need to activate a self-exclusion, discuss your options, or simply talk to someone, we are here in Bangladesh Standard Time (UTC+6).
Sometimes the most effective first step is speaking openly with a family member, close friend, or community leader about how gambling is making you feel. Sharing the burden reduces stress and often leads to practical solutions you had not considered alone. You do not have to manage this privately.
Problem gambling is a recognised behavioural condition that responds well to professional counselling and cognitive-behavioural therapy. We strongly encourage any player who believes they may have a gambling problem to seek guidance from a qualified mental health professional. rbage can provide general information to help you identify support options in your area.
Protecting Others — Parental Controls and Shared Devices
If you share a computer, smartphone, or tablet with family members — particularly younger ones — it is important to take steps to prevent unauthorised access to gambling websites including rbage.
Never share your rbage username, password, or mobile banking PIN with anyone — including family members. Use a strong, unique password and enable two-factor authentication on your rbage account. Log out fully when using shared devices rather than simply closing the browser tab.
Most Android and iOS devices used in Bangladesh offer built-in parental control and screen-time management features. Consider activating app-level restrictions, browser content filters, or supervised account profiles on any device that may be used by someone under 21. These controls are free and straightforward to configure in your device settings.
If you know or suspect that a person under 21 is accessing the rbage platform — whether through their own account or through an account belonging to someone else — please report it to us immediately at [email protected]. We take all such reports seriously and investigate them promptly. Protecting minors from gambling content is a non-negotiable commitment at rbage.
Open conversations about gambling — what it is, how it works, and how to approach it responsibly — are one of the most effective ways to protect family members of all ages. If you are a parent or guardian in Bangladesh, talking to children and teenagers about the realities of gambling, including the fact that the house always has a mathematical edge, builds financial awareness and healthy attitudes from an early age.
With your limits in place and our full range of player protection tools active, you can enjoy cricket betting, live casino games, and slots with complete peace of mind. Have questions? Our FAQ covers everything you need to know.
rbage is intended for adults aged 21 and above. If gambling is affecting your wellbeing, please use our self-exclusion tools or contact [email protected] immediately.